A few weeks ago, I posted the photos of the reconfigured Airbus A330 of Philippine Airlines and so far it has earned rave reviews among its customers. READ https://frequentbyahero.com/2017/06/23/philippine-airlines-unveils-its-reconfigured-a330s/
Philippine Airlines will deploy these aircrafts on most of its medium haul routes and Bong, one of our contributors, was lucky enough to be onboard in one of these aircrafts in his recent trip from Manila to Bangkok.
One thing that struck him the most was the ambience inside the aircraft. The service was excellent and he spotted one of the crew onboard who happens to be a Bb. Pilipinas (Miss Philippines) contestant. She’s Kimberly Pajares and she embodies the new generation of service oriented stewards and stewardesses of Philippine Airlines.
She was approachable enough to have her photo taken with that signature Mabuhay greeting which is the featured photo for this post. The photo speaks in volume about the changes that are happening in Philippine Airlines as it aims to become a 5-star airline soon. No more snobbish flight attendants, no more crappy food and above all else, each seat is now fitted with personal screens.
Flight PR730 left Manila at around 0945 hrs local time and arrived in Bangkok around 1200hrs, local. The load factor seems to be around 80-85% as per our contributor’s estimate. In fact the seats next to him are all empty.
Entertainment wise, the IFE has countless of selections be it the latest movies, music or TV programs. I remembered that these routes were once served by A320 (which sometimes continue to New Delhi) and later with A321s. Both aircrafts do not have personal TV screens which was the chief complaints of passengers before.
The food was also good. Our contributor loved the beef selection describing it as tender and tasty. Service was prompt and courteous. In overall, this is a 4 out of 5 stars flight and I definitely recommend to our readers to ride in these one of the reconfigured A330s. I am looking forward to experience the Business Class onboard one of these aircrafts. For sure, it will be miles ahead when compared to what I had experienced in other PAL flights.
Indeed, the flag carrier of the Philippines is on the right track to improve its image. My only concern is that there is no consistency with the product and services that it is offering. Philippine Airlines still fly A320, A340s and A321s which does not provide personal TV screens. For Philippine Airlines to achieve its goals, I look forward that these mentioned aircrafts will also be reconfigured and offer services in par with what they are offering onboard their A330s.
Categories: Flight Reviews