I admit that this quite an odd way of comparing lounges at Singapore’s Changi Airport as both of these lounges are located at different terminals. First and foremost, these are the only lounges I’ve visited so far and secondly, Changi is huge airport complex and you can transfer from one terminal to another either by walking or using one of those efficient and quite fast airport skytrains. Most importantly though, dnata at T3 was voted as ‘World’s Best Independent Airport Lounge’ in 2015 by Skytrax while, SATS at T1 was crowned by the Australian Business Traveller as Changi Airport’s best Priority Pass lounge. So comparing these two is a bit apropos from my point of view.
I was able to visit SATS lounge at Terminal 1 during my summer family holidays during our flight from Singapore to Cebu via Philippine Airlines. The flight has no business class but because of our tier status with Mabuhay Miles, we were given access to the lounge. Air China, Air Niugini, Biman Bangladesh Airlines, China Southern, EVA Air, Japan Airlines, Myanmar Airways, Regent Airlines, Shenzhen Airlines, Turkish Airlines, Uzbekistan Airways and Xiamen Air are all using this lounge.
My visit to dnata lounge at Terminal 2 meanwhile was during a work related flight from Singapore to São Paulo via Doha onboard Qatar Airways. Other than Qatar Airways, the following airlines are using the dnata lounge at T2: Garuda Indonesia, China Airlines, SriLankan Airlines and Myanmar National Airways.
SATS lounge at T1 is more spacious, more relaxed and there is more privacy. There is a good premium feel upon checking in the lounge.
dnata at T3 meanwhile has a section that is visible from outside although the advantage is that you can go plane spotting if that is your thing. There is a separate section for first class passengers but it is rather cramped.
When it comes to ambience, SATS lounge at T1 is the winner!
SATS lounge at T1 has more choices and the layout of the food section is better. It has also a signature dish called laksa although I am not really into spicy food so I skipped it. I went for some noodles and pasta downed by a glass of red wine. The food is quite average.
dnata lounge at T3 is okay-ish although I would say that I love their chicken satay. There is also a wide selection of drinks and more varied choices when it comes to beer. The lay-out of the food section has less space.
For food quality, dnata lounge at T3 wins. For choices, SATS lounge at T1 is better. Let’s call it a tie then!
Both lounges have showers, good wifi connection and a reading area. There are more places to lie down and sleep at SATS at T1 though than at dnata at T3. Chairs and seating arrangements are more comfy at SATS.
The winner is SATS at T1. I saw in some reviews that are lots of complaints about dnata but I would say, I wouldn’t mind if my next trip will bring me in the lounge. As always, Changi Airport, considered as the world’s best, provides top quality facilities and that includes the lounges. But for me, if there is a choice, I would always go for SATS at T1.
Categories: Lounge Review